Volume 83 | 2nd Quarter 2022
Boker’s 2022 Customer Satisfaction Survey Recap
Boker’s recently surveyed a subset of our customer base in our pursuit of perfection; Boker’s customer service team, comprised of key personnel, reviewed every response to create action assignments focused on continual improvement in an effort to provide the highest quality customer service. Thank you to everyone who participated, we are listening.
See what some of our customers are saying about Boker’s:
- BOKER’S STAFF HAVE ALWAYS JUMPED THROUGH HOOPS TO ACCOMMODATE US WHENEVER WE WERE IN DIRE STRAITS. I ENJOY WORKING WITH THEIR STAFF EVERY TIME WE NEED TO PLACE AN ORDER. – Customer in Defense Industry
- BOKER’S HAS BEEN VERY GOOD IN THESE HARD TIMES. DELIVERY HAS BEEN MUCH BETTER. CUSTOMER SERVICE IS EXCELLENT. – Customer in Pressure Gauge Manufacturing Industry
- HONESTLY, BOKER’S PROVIDES EXACTLY WHAT WE NEED IN CUSTOM STAMPED WASHERS AND SPACERS. – Customer in Firearm Industry
- WE’VE BEEN A SATISFIED BOKERS CUSTOMER FOR OVER 20 YEARS. THE QUALITY OF THE PRODUCTS, CUSTOMER SERVICE, AND LEAD TIMES HAVE ALWAYS BEEN EXCELLENT. – Customer in Prosthetics & Orthotics Industry
- GIVEN ALL THE GENERAL SUPPLY CHAIN ISSUES, BOKERS HAS DONE GREAT AND EXCEEDED EXPECTATIONS. – Customer in Photography & Imaging Industry
Made-To-Order Shim Stacks for Powersports & Recreational Vehicle Suspension
Many people enjoy the thrill and exhilaration of recreational powersports and put their chosen equipment through the paces. With many using their vehicles in demanding off-road conditions, the suspension systems are subjected to heavy abuse and require components that withstand extreme forces and environments while providing safe, long-lasting performance, and a smooth and stable riding experience. These performance demands require lightweight, extreme durability and high-strength parts and components that offer the highest levels of reliability throughout the most extreme conditions.
Boker’s has over 100 years of experience producing custom stamped components for various off-road applications including the industry-leading range of non-standard washer, spacer and shim sizes. In particular, valve shim stacks from Boker’s offer unsurpassed surface finishing to accommodate a wide range of recreational, off-road, automotive and industrial applications.
Upcoming Trade Shows:
Boker’s has been a Certified Woman Owned and Operated Business (WBENC) since 2004. We believe this diversity adds to our strength in recruiting top talent to join our team of diverse and forward thinking team members as well as in our mission to be recognized as a leader in the stamping industry.
PMA Business Conditions Report: Aug 25, 2022
The August 2022 Precision Metalforming Association (PMA) Business Conditions Report shows that 52% of metalforming companies anticipate no change in general economic activity in the next three months (compared to 48% in July), 11% forecast an increase in activity (decreasing from 15% in July) and 37% predict a decrease in activity (the same percentage reported last month).
The report also showed little change in expectations for incoming orders, with 17% of survey respondents forecasting an increase in incoming orders during the next three months (compared to 20% in July), 49% predicting no change (compared to 48% last month) and 34% anticipating a decrease in orders (compared to 32% in July).